Help & Setup Guide

Get started in 4 steps

Turn on your AI agent

In your dashboard, open the Agent Store and activate your agent. During your free pilot every feature is unlocked, so you can try the whole thing before paying.

Connect your WhatsApp

This is what lets your agent answer customers and send payment requests from your own number. Takes about five minutes — full steps below.

Set up how you get paid

On your dashboard, open the Payment link card and paste your link (JazzCash, Easypaisa, bank, Stripe, UPI — anything). Now every payment request has a way to pay. (Currency is set in Settings → Agent behaviour.)

Send your first payment request

Open any conversation in your Inbox, tap “Request payment”, enter the amount, and send. Your agent chases it politely until it’s paid — and tells you the moment a customer says they’ve paid.

Connecting your WhatsApp (step by step)

Veyra connects to WhatsApp through Green API. It takes about five minutes and you only do it once.

  1. Create a free account at green-api.com and create an instance (choose a paid plan for real, ongoing use).
  2. Open the instance and scan its QR code with the WhatsApp number you want your agent to use. We recommend a dedicated business number — kept separate from your personal WhatsApp — so your agent has its own line.
  3. Copy the three values it shows: ApiUrl, idInstance, and apiTokenInstance.
  4. In Veyra: dashboard → WhatsApp → Green API, paste those three values and save.
  5. Back in Green: Settings → Webhooks, turn on “incoming messages and files”, and paste the Webhook URL and token shown on your Veyra dashboard (the WhatsApp card).
  6. Send a test message to that WhatsApp number — your agent should reply within seconds.

Prefer help doing this? Email us and we’ll set it up with you on a quick call — free.

Connecting Meta Official API (step by step)

The Meta WhatsApp Cloud API is enterprise-grade with no ban risk. It needs a Meta Business account and takes a little longer to set up than Green — best once you’re handling serious volume.

  1. Go to developers.facebook.com, and create (or open) an app of type “Business”.
  2. Add the “WhatsApp” product to your app, and link your Meta Business account.
  3. In WhatsApp → API Setup, note your Phone number ID, and create a permanent access token (via a System User with the whatsapp_business_messaging permission).
  4. In Veyra: dashboard → WhatsApp → Meta Official, paste the Phone number ID and access token, and save.
  5. In Meta → WhatsApp → Configuration → Webhook, paste the Callback URL and Verify token shown in Veyra, and subscribe to the “messages” field.
  6. Send a test message to your WhatsApp Business number — your agent should reply within seconds.

Not sure which to pick? Start with Green API (above) — it’s live in five minutes. Move to Meta later when you scale. We’re happy to help set up either on a free call.

Frequently asked questions

Is it really free to start?

Yes. Every new account gets a 14-day pilot with 25 free AI replies and every feature unlocked — no card required. You only pay once you choose a plan.

What kind of businesses is Veyra for?

Any small business that talks to customers on WhatsApp and needs to get paid — tuition academies, gyms, clinics, salons, shops, service providers, agencies and more. When you sign up you pick your business type and the whole app adapts to it.

How does getting paid work?

Your agent sends a payment request on WhatsApp with your own payment link. You get the money directly — Veyra doesn’t hold or process your funds. We simply send the request, chase it for you, and track what’s paid vs outstanding.

Won’t chasing customers annoy them?

No — the agent is polite and limited: a few gentle reminders, spaced out, and it stops the moment a customer says they’ve paid or asks to stop. Most late payers have simply forgotten; a friendly reminder helps them.

What languages does it speak?

The agent detects your customer’s language and replies in it automatically — English, Urdu, Hindi, Arabic, and more. You can also fix it to one language in Settings.

Is my data safe?

Yes. Your workspace is private to you, your WhatsApp credentials are encrypted, and your customers’ information is never shared with other businesses.

Can I pause the agent or take over a chat?

Anytime. You can pause the whole agent from your dashboard, or take over any single conversation with one tap — the AI goes quiet on that chat until you hand it back.

Start free — 14-day pilot, no cardSet up in minutes · your agent answers real customers today

More questions? See Pricing, Terms and Privacy, or email hello@veyra.ai.